PRIVACY STATEMENTS

LSI PRIVACY STATEMENT

Laser Substrates, Inc. ( LSI )recognize the importance of protecting the privacy of all information provided by users of our web sites, subscribers to our Web Certified Service, registrants for our events, recipients of our e-mail newsletters and all other customers of our products and services. We created this policy with a fundamental respect for our customers' right to privacy and to guide our relationships with our customers. This Privacy Statement discloses the privacy practices for all products and services owned by LSI.

INFORMATION COLLECTION AND USE
LSI collects information from our website users, subscribers and other customers. In this section of our Privacy Statement, we describe the type of information we collect and how we use it to provide better services to our customers.

REGISTRATION AND ORDERING
When attending our trade shows and other in-person events, participating in our customer-sponsored Webex Sessions, using some of our websites and signing up for certain selected services, users must first register. During registration, users are required to give their contact information (such as name, e-mail address, mailing address and phone number). For internal purposes, we use this information to communicate with users and provide requested services, and, for our website visitors, to provide a more personalized experience on our sites. We also may collect demographic information (such as job title and purchasing responsibilities, company information and professional certification). We use aggregate demographic information about our audience to improve our service, for marketing purposes and/or industry reporting purposes.

Many of our products and services are free to subscribers who meet certain purchasing criteria. Independent auditors may need to certify the eligibility of these subscribers. In order to do that, we may collect unique identifiers that we disclose to the auditors strictly for industry reporting and audit verification purposes.

For our services that require payment (such as certain events, products and subscriptions), we also collect credit card information (such as account name, number and expiration date), which is used for our or our agent's billing purposes only, and is not otherwise shared.

E-MAIL NEWSLETTERS
If users wish to subscribe to our e-mail newsletters, we ask for contact information (such as name, e-mail address and, occasionally, demographic information). We use this information in the same manner as we use contact information in the registration and ordering process described above. Recipients of our newsletters can unsubscribe using the instructions listed at the end of the e-mail newsletter.

COMMUNICATIONS WITH US
We have features where our customers can submit information to us (such as our feedback forms). Where such submissions include requests for service, support or information, we may forward them to our agents, as needed, to best respond to the specific request. In addition, we may retain e-mails and other information sent to us for our internal administrative purposes, and to help us to serve customers better.

COMMUNICATIONS FROM US: SERVICE UPDATES, SPECIAL OFFERS
In order to best serve our customers, we may send updates that contain important information about our products and services. For example, we send new members a welcoming message, and verify password and username for our password-protected web sites. We may also communicate with a customer to provide requested services and for account-related issues via e-mail, phone or regular mail. In addition to such service and product-essential messages, we offer our customers the option to receive information about our company, related products, services and special deals. Users, however, can choose not to receive these communications from us, as set forth in the "Permission" section below.

AUTOMATIC DATA COLLECTION
Our web sites, newsletters and, from time to time, certain other products and services have features that automatically collect information from customers, as a normal part of using our products and services. This information is exclusive to each user and is protected by unique login credentials. All retrieval functions of customer data are sent to the account holder’s e-mail address and are not accessible during the online session. Web Certified Service Data is stored on a dedicated Enterprise Server(s) and is intended only for customer use. Service and maintenance to database is restricted and performed only when necessary.


WITH WHOM YOUR INFORMATION IS SHARED
LSI does not share personally identifiable information with other companies; apart from those acting as our agents in providing our product(s)/service(s), and which agree to use it only for that purpose and to keep the information secure and confidential. Also, our parent, subsidiary and affiliate companies, entities into which our company may be merged, or entities to which any of our assets, products, sites or operations may be transferred, will be able to use personal information. We will also disclose information we maintain when required to do so by law, for example, in response to a court order or a subpoena or other legal obligation, in response to a law enforcement agency's request, or in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property. Users should also be aware that courts of equity, such as U.S. Bankruptcy Courts, might have the authority under certain circumstances to permit personal information to be shared or transferred to third parties without permission.

We may share aggregate information, which is not personally identifiable, with others. This information may include usage and demographic data, but it will not include personal information.

CORRECTION/UPDATING PERSONAL INFORMATION
If your personally identifiable information changes (such as zip code), or if you no longer desire our product(s)/service(s), we provide a way to correct or update your personal data: you may either contact Customer Support for the applicable product or service or, to change your preferences, send e-mail outlining changes to laser@lasersub.com.

PERMISSION
Our customers are given the opportunity to choose whether to receive information from LSI. We do not share LSI customer information or user activity with third party companies. In addition, for those customers that are California residents, you may have additional rights, as described in the "Your California Privacy Rights" section below.

Please note that we will endeavor to implement your permission requests within a reasonable time, although for a time you may continue to receive mailings, etc., transmitted based on information released prior to the implementation of your request. In addition, please note that even after such request is implemented, you will continue to receive information directly related to the product or service for which you registered (or which you otherwise agreed to receive), so you always are kept informed.

YOUR CALIFORNIA PRIVACY RIGHTS
Beginning on January 1, 2005, California Civil Code Section 1798.83 permits those customers that are California residents to request that LSI not share your personal information with third parties for their direct marketing use. To make such a request, write us at:
Legal Department - Privacy Officer
Laser Substrates, Inc.
6251 Park of Commerce Blvd
Boca Raton, FL 33487-8232
Laser@lasersub.com

SECURITY
We use reasonable precautions to protect our customers' personal information and to store it securely. Sensitive information that is transmitted to us online (such as archived activity history) is encrypted and is transmitted to us securely using Secure Socket Layers. In addition, access to all of our customers' information, not just the sensitive information mentioned above, is restricted. Only employees who need the information to perform a specific job (for example, a billing clerk or a customer service representative) are granted access to personally identifiable information. Finally, the servers on which we store personally identifiable information are kept in a secure environment.

LINKS
Our web sites contain links to other sites. LSI is not responsible for the privacy practices or content of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each web site to which we may link that may collect personally identifiable information.

CHILDREN
LSI websites are not directed at individuals under thirteen years of age, and LSI does not intend to collect any personally-identifiable information from such individuals.

NOTIFICATION and CHANGES
If we change our Privacy Statement, we will post those changes on this page so our users are aware of what information we collect, how we use it and under which circumstances, if any, we disclose it. Users should check this policy frequently to keep abreast of any changes.

For questions about this Privacy Statement, contact:

Legal Department - Privacy Officer
Laser Substrates, Inc.
6251 Park of Commerce Blvd
Boca Raton, FL 33487-8232
Laser@lasersub.com


For all other questions concerning the practices of this site or any dealings with LSI contact us at:

Legal Department - Privacy Officer
Laser Substrates, Inc.
6251 Park of Commerce Blvd
Boca Raton, FL 33487-8232
Laser@lasersub.com
561-995-1000