LSI
PRIVACY STATEMENT
Laser Substrates, Inc. ( LSI )recognize
the importance of protecting the privacy
of all information provided by users of
our web sites, subscribers to our Web
Certified Service, registrants for our
events, recipients of our e-mail newsletters
and all other customers of our products
and services. We created this policy with
a fundamental respect for our customers'
right to privacy and to guide our relationships
with our customers. This Privacy Statement
discloses the privacy practices for all
products and services owned by LSI.
INFORMATION COLLECTION AND USE
LSI collects information from our website
users, subscribers and other customers.
In this section of our Privacy Statement,
we describe the type of information we
collect and how we use it to provide better
services to our customers.
REGISTRATION AND ORDERING
When attending our trade shows and other
in-person events, participating in our
customer-sponsored Webex Sessions, using
some of our websites and signing up for
certain selected services, users must
first register. During registration, users
are required to give their contact information
(such as name, e-mail address, mailing
address and phone number). For internal
purposes, we use this information to communicate
with users and provide requested services,
and, for our website visitors, to provide
a more personalized experience on our
sites. We also may collect demographic
information (such as job title and purchasing
responsibilities, company information
and professional certification). We use
aggregate demographic information about
our audience to improve our service, for
marketing purposes and/or industry reporting
purposes.
Many of our products and services are
free to subscribers who meet certain purchasing
criteria. Independent auditors may need
to certify the eligibility of these subscribers.
In order to do that, we may collect unique
identifiers that we disclose to the auditors
strictly for industry reporting and audit
verification purposes.
For our services that require payment
(such as certain events, products and
subscriptions), we also collect credit
card information (such as account name,
number and expiration date), which is
used for our or our agent's billing purposes
only, and is not otherwise shared.
E-MAIL NEWSLETTERS
If users wish to subscribe to our e-mail
newsletters, we ask for contact information
(such as name, e-mail address and, occasionally,
demographic information). We use this
information in the same manner as we use
contact information in the registration
and ordering process described above.
Recipients of our newsletters can unsubscribe
using the instructions listed at the end
of the e-mail newsletter.
COMMUNICATIONS WITH US
We have features where our customers can
submit information to us (such as our
feedback forms). Where such submissions
include requests for service, support
or information, we may forward them to
our agents, as needed, to best respond
to the specific request. In addition,
we may retain e-mails and other information
sent to us for our internal administrative
purposes, and to help us to serve customers
better.
COMMUNICATIONS FROM US: SERVICE UPDATES, SPECIAL OFFERS
In order to best serve our customers,
we may send updates that contain important
information about our products and services.
For example, we send new members a welcoming
message, and verify password and username
for our password-protected web sites.
We may also communicate with a customer
to provide requested services and for
account-related issues via e-mail, phone
or regular mail. In addition to such service
and product-essential messages, we offer
our customers the option to receive information
about our company, related products, services
and special deals. Users, however, can
choose not to receive these communications
from us, as set forth in the "Permission"
section below.
AUTOMATIC DATA COLLECTION
Our web sites, newsletters and, from time
to time, certain other products and services
have features that automatically collect
information from customers, as a normal
part of using our products and services.
This information is exclusive to each
user and is protected by unique login
credentials. All retrieval functions of
customer data are sent to the account
holder’s e-mail address and are
not accessible during the online session.
Web Certified Service Data is stored on
a dedicated Enterprise Server(s) and is
intended only for customer use. Service
and maintenance to database is restricted
and performed only when necessary.
WITH WHOM YOUR INFORMATION IS SHARED
LSI does not share personally identifiable
information with other companies; apart
from those acting as our agents in providing
our product(s)/service(s), and which agree
to use it only for that purpose and to
keep the information secure and confidential.
Also, our parent, subsidiary and affiliate
companies, entities into which our company
may be merged, or entities to which any
of our assets, products, sites or operations
may be transferred, will be able to use
personal information. We will also disclose
information we maintain when required
to do so by law, for example, in response
to a court order or a subpoena or other
legal obligation, in response to a law
enforcement agency's request, or in special
cases when we have reason to believe that
disclosing this information is necessary
to identify, contact or bring legal action
against someone who may be causing injury
to or interference with (either intentionally
or unintentionally) our rights or property.
Users should also be aware that courts
of equity, such as U.S. Bankruptcy Courts,
might have the authority under certain
circumstances to permit personal information
to be shared or transferred to third parties
without permission.
We may share aggregate information, which
is not personally identifiable, with others.
This information may include usage and
demographic data, but it will not include
personal information.
CORRECTION/UPDATING PERSONAL INFORMATION
If your personally identifiable information
changes (such as zip code), or if you
no longer desire our product(s)/service(s),
we provide a way to correct or update
your personal data: you may either contact
Customer Support for the applicable product
or service or, to change your preferences,
send e-mail outlining changes to laser@lasersub.com.
PERMISSION
Our customers are given the opportunity
to choose whether to receive information
from LSI. We do not share LSI customer
information or user activity with third
party companies. In addition, for those
customers that are California residents,
you may have additional rights, as described
in the "Your California Privacy Rights"
section below.
Please note that we will endeavor to
implement your permission requests within
a reasonable time, although for a time
you may continue to receive mailings,
etc., transmitted based on information
released prior to the implementation of
your request. In addition, please note
that even after such request is implemented,
you will continue to receive information
directly related to the product or service
for which you registered (or which you
otherwise agreed to receive), so you always
are kept informed.
YOUR CALIFORNIA PRIVACY RIGHTS
Beginning on January 1, 2005, California Civil Code Section
1798.83 permits those customers that are California residents
to request that LSI not share your personal information
with third parties for their direct marketing use. To make
such a request, write us at:
Legal Department - Privacy Officer
Laser Substrates, Inc.
6251 Park of Commerce Blvd
Boca Raton, FL 33487-8232
Laser@lasersub.com
SECURITY
We use reasonable precautions to protect
our customers' personal information and
to store it securely. Sensitive information
that is transmitted to us online (such
as archived activity history) is encrypted
and is transmitted to us securely using
Secure Socket Layers. In addition, access
to all of our customers' information,
not just the sensitive information mentioned
above, is restricted. Only employees who
need the information to perform a specific
job (for example, a billing clerk or a
customer service representative) are granted
access to personally identifiable information.
Finally, the servers on which we store
personally identifiable information are
kept in a secure environment.
LINKS
Our web sites contain links to other sites.
LSI is not responsible for the privacy
practices or content of such other sites.
We encourage our users to be aware when
they leave our site and to read the privacy
statements of each web site to which we
may link that may collect personally identifiable
information.
CHILDREN
LSI websites are not directed at individuals
under thirteen years of age, and LSI does
not intend to collect any personally-identifiable
information from such individuals.
NOTIFICATION and CHANGES
If we change our Privacy Statement, we
will post those changes on this page so
our users are aware of what information
we collect, how we use it and under which
circumstances, if any, we disclose it.
Users should check this policy frequently
to keep abreast of any changes.
For questions about this Privacy Statement,
contact:
Legal Department - Privacy Officer
Laser Substrates, Inc.
6251 Park of Commerce Blvd
Boca Raton, FL 33487-8232
Laser@lasersub.com
For all other questions concerning the
practices of this site or any dealings
with LSI contact us at:
Legal Department - Privacy Officer
Laser Substrates, Inc.
6251 Park of Commerce Blvd
Boca Raton, FL 33487-8232
Laser@lasersub.com
561-995-1000
|
